Terms and Conditions
The following Terms and Conditions of Service apply to all products and services provided by CAR COSMETICS.
All work is carried out by CAR COSMETICS on the understanding that the client has agreed to CAR COSMETICS’ terms and conditions.
At the time of proposal, CAR COSMETICS will provide the customer with a written quotation. A copy of the written JOB DONE sheet or an invoice as per original quotation is to be signed and dated by the customer to indicate acceptance of all charges. Alternatively, the client may send an official order in reply to the quotation which binds the client to accept CAR COSMETICS’ terms and conditions, or an email acknowledging acceptance of the quotation.
Charges for Other Services
Charges for any additional services over and above the estimate or quotation, will become fully payable (100% of the quoted amount) at the time quotation acceptance.
If you’d like a call out I charge £50, the payment must be paid up front before calling out to you. This charge can be put against the cost of the repair if you go on and get the repair done with us.
If you’ve not requested a call out, a minimum of £50 will be need to confirm the booking, refundable if you give us 48 hours notice on cancelations. Rescheduling bookings will need 48 hours notice. If notice isn’t given the deposit will be lost and another deposit will need to be paid if you are wanting to book in again.
Bank Transfer Details:
First Direct. Lee Porter. Account Number:52353776, Sort Code: 40-47-58
After completion of work the customer will be provided with an Invoice. All invoices are due for payment immediately after work is completed, this can be paid by cash, bank transfer or paypal. Accounts which remain outstanding will incur a charge of 1% per week of the outstanding amount.
Payments may be made by cash, bank transfer and paypal.
An account shall be considered default if it remains unpaid for 60 days from the date of invoice.
CAR COSMETICS will not provide any further services until account is cleared. This, however, does not relieve the customer of its obligation to pay the due amount. Customers whose accounts become default agree to pay CAR COSMETICS reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.
The customer agrees that changes required over and above the quoted work or required to be carried out after acceptance of the quotation will be liable to a separate charge.
The customer also agrees that CAR COSMETICS holds no responsibility for any amendments made by any third party, before or after a quotation is published.
Any indication given by CAR COSMETICS of a work’s duration is to be considered by the customer to be an estimation. CAR COSMETICS cannot be held responsible for any project over-runs, whatever the cause.
CAR COSMETICS considers the work complete upon receipt of the customer’s signed Job Sheet or Invoice.
Cancellation of quotations or work may be made initially by telephone contact, or e-mail, however, following this, CAR COSMETICS will need formal notification in writing within 72 hours of booking date to the company’s postal address. £50+vat could be payable if not.
Any costs that CAR COSMETICS may of incurred within this time will be fully chargeable, including cost of parts pre-ordered, storage charges (£250+vat within first week, £20+vat for every day thereafter).
If the vehicle is not collected, or arrangements are not made for its collection after completion of the work has been notified in writing, weekly storage charges at the rate applicable at the time of expiry of the said notice may be imposed as if the vehicle repaired had been left for storage. This provision may also apply if authority to proceed is not given or parts not provide as prior arranged within a reasonable time of an estimate having been submitted. Storage charges (£250+vat within first week, £20+vat for every day thereafter).
CAR COSMETICS reserves the right to hold a vehicle after the completion of its repairs until such time as the account is paid in full.
With respect to uncollected vehicles, CAR COSMETICS may exercise its rights under the Torts (Interference with Goods) Act 1977 and if the goods are not collected when the work is completed, or before any notice to this effect expires, CAR COSMETICS may proceed to sell the vehicle subject to any notice under the Act.
In this event, the vehicle will be sold at best market price and after deduction of the cost of repair, plus other charges and expenses incurred by CAR COSMETICS, the balance will be returned.
If instructions are not received from a customer (in response to an estimate rendered) within 28 days, CAR COSMETICS may invoice for reasonable storage charges from the date that the vehicle was received until its collection. Storage charges (£250+vat within first week, £20+vat for every day thereafter).
CAR COSMETICS may refuse to carry out all, or part of any work for any reason whether or not an estimate has been provided.
CAR COSMETICS reserves the right to use the services of sub-contractors, agents and suppliers and any work, content, services and usage is bound by their Terms and Conditions. CAR COSMETICS will not knowingly perform any actions to contravene these and the client also agrees to be so bound.
These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. CAR COSMETICS reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.
Acceptance of Terms and Conditions and Quotation
The placement of an order for services offered by CAR COSMETICS, by email, verbally or in writing, is deemed to be acceptance of these terms and conditions, which are freely available on request.
An estimate validated by the customer’s signature on Job Sheet or Invoice, constitutes acceptance of the quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory and CAR COSMETICS.